![]() ![]() ![]() Recently, one of my customers, brought his Windows 10 Dell laptop to our service, with the following problem: When the laptop starts, it prompts to enter the BitLocker recovery key, but, as my customer says, it has never enabled the BitLocker encryption on the system.Īfter some research on the Internet, I found that on some Dell devices the bitlocker is starting automatically to encrypt the drive if a Microsoft Account (MSA) is used on the system.
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